Privacy Policy

 
 
 

Alloc8 Australia Pty Ltd (ACN 624 302 558)
245 St Kilda Road, St Kilda, Victoria Australia 3182

Alloc8 (“we”, “us” or “our”) is committed to providing quality services to you and to respecting your privacy.

This Privacy Policy sets out how we collect, use, process, store, share and disclose your Personal Information (as defined in section 1 below) from the operation of our website at https://www.alloc8.io/ (“Website”), our product, being a SaaS platform relating to end-to-end workforce management (“Platform”), and our services, including support and solution enhancement services in respect of the Platform (each of the Website, Platform and services, together the “Services”).

Please note that if you are an Alloc8 customer, when you signed up for any of our Services, you agreed to our terms and conditions by entering into an agreement with Alloc8, which includes obligations in this Privacy Policy.

We are committed to protecting your privacy and respecting and upholding your rights under the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) and the General Data Protection Regulation (EU 2016/679) (the “GDPR”), and any other relevant laws pertaining to privacy of individuals in jurisdictions in which our Services are available (collectively, “Privacy Laws”).

We are a data controller for the purposes of the GDPR, but in some circumstances may be a data processor. We ensure that we take all necessary and reasonable steps to comply with the relevant Privacy Laws and to deal with inquiries or complaints from individuals about compliance with such laws.

By accessing and using our Services, you freely and expressly consent to the collection, use, processing, storage and disclosure of Personal Information by us as set out in this Privacy Policy.

1. Information Collected by Alloc8

Personal Information is any information relating, directly or indirectly, to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as:

  • a name

  • an identification number

  • location data

  • an online identifier

  • or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

Types of Personal Information we collect may include (without limitation):

  • Identification and Contact Details: full name, mailing address, email, phone numbers, date of birth, gender, profession, role and place of work.

  • Billing Information: credit or debit card details (via a third-party payment provider), and your ABN.

  • Traffic Information: device ID, device type, geolocation, connection data, screen resolution, session usage, IP address, page views, ad data, etc.

  • Product Information: Services you’ve used or enquired about.

  • Provided Information: other information you provide directly or indirectly via our Services.

  • User Content: public posts on Alloc8 or via our Services.

  • Survey/Feedback Information: data from surveys or feedback you provide.

  • Biographical Information: details shared when applying for roles.

  • Other: any Personal Information needed for your dealings with us.

2. How We Collect Your Personal Information

We only collect Personal Information by lawful and fair means. This includes:

  • directly from you (e.g. forms or communications),

  • automatically (e.g. cookies, device usage),

  • third-party data providers (e.g. marketing or demographic data).

If you use a pseudonym or do not provide identifiable information, we may not be able to provide certain services. We ask that all Personal Information provided is accurate and up to date.

3. We Do Not Collect Sensitive Personal Information

We do not collect sensitive Personal Information (such as racial or ethnic origin, political beliefs, religious beliefs, health or biometric data, etc.) unless necessary and with your express consent. Please do not provide such information unless explicitly requested by us.

4. Information About Minors

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from minors. If such information is discovered, it will be deleted as soon as possible.

5. How Your Personal Information is Used

We use, process and disclose your Personal Information to:

  • provide and optimise our Services;

  • improve customer experience and analytics;

  • create industry reports from de-identified data;

  • verify identity or age;

  • bill and manage accounts;

  • inform you of updates, promotions, surveys or events;

  • respond to inquiries;

  • recruit and hire staff;

  • protect the security of our Services;

  • comply with legal obligations;

  • market products/services (where lawful or with consent).

You may opt out of marketing at any time by following the unsubscribe link or emailing info@alloc8.io.

6. Who We May Disclose Your Personal Information To

We may disclose your information to:

  • outsourcing and cloud service providers;

  • analytics and ad service providers;

  • entities in the Alloc8 corporate group;

  • parties you’ve consented to;

  • business advisors, auditors, lawyers, insurers;

  • payment service providers;

  • legal authorities as required.

We only disclose information to external parties where necessary. When transferring data internationally, we aim to ensure it is protected in accordance with relevant Privacy Laws.

7. How We Store and Protect Your Personal Information

We take reasonable security measures to protect your data, including:

  • encryption,

  • administrative and technical safeguards,

  • access control systems.

However, no transmission over the internet can be guaranteed secure. You provide data at your own risk. We are not liable for any unauthorised access, modification or misuse to the extent permitted by law.

We will destroy or de-identify your data when no longer required.

8. Our Legal Basis (GDPR)

Under the GDPR, our legal basis may include:

  • providing access to Services;

  • legitimate business interests;

  • your consent (which may be withdrawn);

  • legal obligations.

9. Cross-Border Disclosure of Personal Information

We may transfer your data to entities outside your jurisdiction. By using our Services, you consent to such transfers. We are not liable for non-compliance by foreign recipients unless required by law.

10. Direct Marketing and Communications

With your consent or a legal basis, we may contact you about products, services, and promotions. You may opt out at any time by emailing info@alloc8.io or using unsubscribe links.

11. Cookies

We use cookies and similar technologies to:

  • identify and track users;

  • analyse behaviour;

  • remember preferences;

  • improve user experience.

You can manage or block cookies in your browser settings. Some services may be unavailable if you do so.

We use Google Analytics (including AdWords and Remarketing). You can opt out via Google Ads Preferences or the Google Analytics Opt-out Browser Add-on.

12. Your Privacy Choices

You may:

  • disable cookies in your browser;

  • adjust mobile privacy settings;

  • opt out of interest-based advertising.

Note: Some features may not work properly if cookies are disabled.

13. Jurisdiction-Specific Notices

Australia
You may request access to or correction of your Personal Information. We will respond within a reasonable timeframe and may refuse access only where legally permitted.

European Economic Area (EEA)
Under GDPR, you may:

  • access, correct or delete your data;

  • object to or restrict processing;

  • request data portability;

  • withdraw consent at any time.

We may retain data if legally required. We will provide reasons for any refusal of access or correction requests.

14. Access, Management or Deleting Your Personal Information

You may access or request correction of your Personal Information by contacting info@alloc8.io. We may charge a reasonable fee for access (but not for corrections). If we no longer need your data, we will take steps to destroy or de-identify it.

15. Third-Party Sites and Services

Our Services may contain links to third-party websites or platforms. This Privacy Policy does not apply to those external sites.

16. Contacting Us

For privacy-related questions or complaints, contact:


Privacy Officer
Alloc8 Australia Pty Ltd
245 St Kilda Road, St Kilda VIC 3183
Email: info@alloc8.io

17. Notices and Revisions

We may update this Privacy Policy from time to time. Non-material changes take immediate effect. Material changes take effect 30 days after being posted on our Website.

18. Enforcement

We cooperate with privacy regulators to resolve complaints regarding data use and cross-border transfers that cannot be resolved directly.

Last updated: 28 February 2025